What is this platform, and who is it for?
BabySteps connects pregnant women with maternal health experts to provide reliable guidance on common pregnancy and postpartum questions
Who are the experts on this platform?
Our experts include licensed doulas, nutritionists, and lactation consultants with extensive experience in maternal care.
Is BabySteps free to use?
The basic version is $25 per month, but during our alpha launch, you can enjoy 2 months of expert support completely free—no strings attached!
What topics can I ask about?
You can ask about prenatal care, nutrition, exercise, mental health, labor preparation, breastfeeding, postpartum recovery, and more
Are the responses personalized to my situation?
Yes, responses are tailored to your individual questions based on the information you provide. However, this platform is for guidance only and does not replace in-person medical advice.
Can I ask questions about specific medical conditions?
Yes, but for serious or emergency medical issues, please contact your healthcare provider or visit an emergency facility
Are my conversations private and secure?
Yes, all conversations are confidential, and your data is encrypted to ensure privacy and security.
What personal information is collected, and how is it used?
We collect only the information necessary to provide accurate guidance. Your data will not be shared without your consent.
Can I access the platform on my phone?
Yes, you can! The alpha version is web-based but fully responsive on mobile devices. Simply type our URL into your mobile browser, and you’re good to go.
How do I report a problem or give feedback?
Use the “Contact Us” feature or email [email protected] to report issues or share suggestions.
What should I do if I don’t receive a response?
You should receive a response from our experts within 24 hours. If you don’t, please check your internet connection and verify your account settings. If the issue persists, feel free to reach out to us at [email protected], and we’ll assist you promptly
Join our waitlist for a healthy pregnancy and a seamless post-partum experience
